Landlords: Unlock higher returns with hands-on locals

Testimonial: “We’re incredibly grateful to Jody and the team at Property Lane Realty for their professional service and outstanding guidance throughout the process of renting out our family home. Their expertise and attention to detail made everything seamless and stress-free. Thank you for your exceptional support! 

–  C & C Lee, landlords

Business Feature: Property Lane, Woombye

Property owners across the Sunshine Coast hinterland are discovering that professional care—not chance—delivers the strongest returns on their investment.

Woombye-based agency Property Lane Realty has built its reputation on personalised management and transparent fees. “We treat every home as if it were our own,” Business Development Manager Jody Chatillon said. “That means proactive maintenance, clear communication and no hidden surprises.”

Ms Chatillon said local knowledge is the agency’s greatest asset. With a team born and bred on the Coast, Property Lane monitors micro-market shifts suburb by suburb, setting rents that maximise income while keeping vacancy days to a minimum. “When you understand the street, not just the postcode, you can price with confidence and attract long-term tenants who care,” she said. 

The firm’s hands-on style extends to routine inspections and a 24-hour trade network that tackles small issues before they become budget-blowing emergencies. “A $50 washer today can prevent a $5000 water-damage bill tomorrow,” Ms Chatillon said.

Compliance is another landlord headache Property Lane removes. The Residential Tenancies Authority conciliated 22,765 tenancy disputes in 2023-24, most triggered by maintenance or bond disagreements. “Legislation changes frequently. We track every update—smoke alarms, pool fencing, minimum housing standards—so our clients stay on the right side of the law and the tribunal,” Ms Chatillon said.

A transparent fee structure rounds out the service. “Our owners see exactly where their money goes, line by line. There’s no fine print and no mark-ups on repairs. That honesty builds trust—and trust keeps clients with us for the long haul.”

Ms Chatillon believes the future of property management is local, agile and relationship-driven. “Big chains chase volume. We focus on people. When landlords and tenants are both happy, the numbers look after themselves.”

www.propertylane.com.au | 1/40 Wilson Avenue, Woombye | 5442 1855 | Jody Chatillon 0488 108 485 | bdm@propertylane.com.au